First visit
Your first visit, step by step
About 45 minutes. No health form on the website: the doctor asks you in person, in private.
- 01
Step 1: Check in
At the front desk, in English or Spanish: your name and phone, and what you brought.
- 02
Step 2: Talk
The doctor asks what happened and how you feel, answers your questions and takes notes.
- 03
Step 3: Exam
A hands-on exam. X-rays only when medically necessary, and the doctor tells you why first.
- 04
Step 4: The cost, in writing
Before any care, you get the cost in writing. If you do not use insurance, you have the right to a Good Faith Estimate. Ask us.
- 05
Step 5: Care, if you agree
Your doctor explains the risks first. You can say no to any part. You get an itemized receipt.
What to bring
A short list for your first visit
Nothing here is a form to fill in online. Bring what you have, and tell us if you do not have something.
A photo ID and your insurance card, if you have one
A list of the medicines you take
Papers from the emergency room, urgent care or your own doctor
Your auto policy or claim number, if there is one
Comfortable clothes you can move in
Call when you are ready
The front desk answers in English or Spanish and tells you what to bring.